Home page OSDn in the era of CSIRE – how a comprehensive approach to IT systems supports the transformation of the energy market

OSDn in the era of CSIRE – how a comprehensive approach to IT systems supports the transformation of the energy market

Case study Knowledge
2026-03-30 | Author: INNSOFT

The launch of the Central Energy Market Information System (CSIRE) represents one of the most important steps in the digitalization of the Polish energy market. The new data exchange model requires non-integrated Distribution System Operators (OSDn) to adapt not only their IT systems but also key operational processes.

CSIRE introduces data centralization, communication standardization, and new reporting obligations. In practice, this means that previously used, often fragmented system environments are no longer sufficient.

Key challenges for OSDn before implementing CSIRE

Based on discussions with market participants and implementation experience, we have identified the key challenges faced by OSDn:

  • fragmented systems and data across multiple independent applications,
  • manual processes and a large number of operations performed in spreadsheets,
  • risk of errors in data submitted to CSIRE,
  • lack of a consistent data model,
  • the need to adapt processes to new market requirements,
  • the need to adapt processes to new market requirements,
    limited IT resources on the OSDn side.

In the new market model, data becomes a key asset – its quality, availability, and timeliness directly impact billing accuracy and regulatory compliance.

Key benefits of implementing the OSDn Package

Readiness for CSIRE
Systems are adapted for data exchange with CSIRE, reducing operational risk associated with the launch of the central system and changes in market processes.
Integration of all areas within a single system
The package covers contracts, metering, billing, eBOK, excise duty, and reporting, ensuring data consistency and eliminating the need for multiple entries across different systems.
Process automation
Automation of readings, billing, reporting, and data exchange with CSIRE reduces manual work, minimizes errors, and lowers operational costs.
Better control over data
A centralized database and reporting enable faster access to management and operational information.
Solution scalability
The system can evolve alongside the organization, adapting to changes in the energy market and future regulatory requirements.
Improved customer service
Thanks to eBOK, customers have online access to their data, invoices, and metering information, which reduces the number of inquiries and improves communication.

Summary

The launch of CSIRE represents one of the largest transformation projects in the Polish energy market in recent years. To meet the new requirements, OSDn need not only integration with the central system but also the organization and automation of their internal processes.


The INNSOFT application package for OSDn addresses these needs by offering an integrated environment for managing contracts, metering, billing, customer service, excise duty, reporting, and communication with CSIRE. Our comprehensive approach to IT systems not only ensures regulatory compliance but also enhances operational efficiency and improves the quality of customer service.


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